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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sam Yousef

September 28, 2024

5  out of  5
rating by Sam Yousef
"Amber was really helpful for getting me an easy and quick quote for my car, which I ended up buying immediately. Highly recommend for her professionalism and good quality. Thx amber,"
We responded:
"Sam, thank you so much for your kind words! I'm glad we could assist you with a quick and easy auto insurance quote. Your recommendation means a lot, and I'm happy you found our service professional and of good quality. If you have any future needs or questions, feel free to reach out anytime. - Amber Trott - State Farm Insurance Agent, Tacoma, WA"
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Aodhàn Crawford

September 13, 2024

5  out of  5
rating by Aodhàn Crawford
"Prob the best state farm to go to I had a very specific and complicated policy, Jake navigated it perfectly and has really made sure that I am covered. It’s always important to remember the small businesses are the way to go and important to support and when it comes to choosing insurance, it’s places like this that remind you of that."
We responded:
"Aodhàn, Thank you for your wonderful review! I'm glad Jake could navigate your specific and complicated policy so effectively. It's great to know that you feel well-covered and supported by our office. We truly appreciate your support for small businesses like ours. If you have any further questions or need assistance, we're here to help! - Amber Trott - State Farm Insurance Agent, Tacoma, WA"
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Maddy Burton

August 30, 2024

5  out of  5
rating by Maddy Burton
"Courtney recently helped us purchase home, auto and life insurance. We did not feel pressured or "sold" on anything, but well informed and empowered to make the best decision for our family. Courtney added immeasurable value to our experience. We cannot not recommend this company enough. Thanks so much, Courtney and team!"
We responded:
"Courtney and the team are grateful for your kind words, Maddy. I'm happy to know you felt informed and empowered in your decisions regarding home, auto, and life insurance. Your recommendation means a lot to us. If you need any further assistance, please don't hesitate to reach out. - Amber Trott - State Farm Insurance Agent, Tacoma, WA"
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Mobeus Mobeus

July 29, 2024

5  out of  5
rating by Mobeus Mobeus
"Courtney was a pleasure to work with. Her knowledge, expertise and friendly demeanor made my experience with State Farm A+! Definitely recommend her! Thx Courtney!!!"
We responded:
"Thanks, Mobeus, for the awesome review! I'm so glad to hear that Courtney made your experience with us A+! Her knowledge and friendly demeanor are truly top-notch. We'll pass on your thanks to her. If you ever need anything else, we're here for you! - Amber Trott - State Farm Insurance Agent, Tacoma, WA"
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terry flores

July 18, 2024

5  out of  5
rating by terry flores
"What an amazing team, their service goes above an and beyond any of my expectation's. Courtney took the time and patience to answer all my questions and truly cared about what is best for my family. The Amber Trott office is top notch! Thank you! Terry Flores"
We responded:
"Thank you so much for your wonderful review, Terry!!! We're ecstatic that our team, especially Courtney, could provide you with exceptional service and care for your family's needs. Your satisfaction is our top priority, and we're grateful for your kind feedback. - Amber Trott - State Farm Insurance Agent, Tacoma, WA"
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Taylor Knoth

July 17, 2024

5  out of  5
rating by Taylor Knoth
"Stacie is always informative and helpful when I have questions or need to make changes to my policies. I appreciate her knowledge and patience!"
We responded:
"Hi Taylor, thank you so much for your kind words! I'm glad to hear that Stacie has been informative and helpful with your questions and policy changes. We truly appreciate her knowledge and patience as well! If you need any further assistance, feel free to reach out anytime! - Amber Trott - State Farm Insurance Agent, Tacoma, WA"
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Wayne

July 10, 2024

5  out of  5
rating by Wayne
"Our meeting with Bonnie was both pleasant and productive. Transitioning from working full-time to retirement in addition to moving from the east coast to Tacoma is very stressful. Bonnie helped ease that stress with regards to updating all of our policies in real-time as well as answering our numerous questions. Thank you Bonnie!"
We responded:
"Wayne, thank you for your kind feedback! Bonnie will be delighted to know she helped ease the stress of your big transition to retirement and your move to Tacoma. We understand how important it is to address your insurance needs and concerns, and we're grateful she could provide real-time updates and answer your questions. Your trust means a lot to us, and we're here to support you with any complex insurance needs and help you achieve overall cost savings. - Amber Trott - State Farm Insurance Agent"
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Paalyn Hunt

July 2, 2024

5  out of  5
rating by Paalyn Hunt
"We have been with Amber and her team for a couple of years now and they have been nothing short of extraordinary. We haven't had to file a claim, thankfully, but we did have them quote out our new business ventures and several other things, and they were always so kind, patient, and willing to assist! Even now as we move out of state, Stacie has been pivotal in making sure our policy transfers to the new state without a hitch. I believe the true colors of a business can be seen in how they treat people who are discontinuing their services, and in this light, Amber's team is truly gold. Stacie has gone above and beyond, even researching new agents to assist us where we are moving, to make sure the transition is smooth for us. We would stay with this team forever if we weren't moving out of state. Also, as a side note, if you live near their office, they have the cutest dogs in the office with them and they often do customer appreciation gifts. I know in the past they've done mugs, boxes of girl scout cookies, and more. These folks really know how to show their appreciation for their customers!"
We responded:
"Paalyn, Thank you so much for your heartfelt review! We are delighted to hear that our team has been able to assist you with your insurance needs and provide exceptional service. Your kind words mean the world to us, and it's wonderful to know that Stacie could help ensure a seamless transition for your move out of state. We strive to treat our customers with the utmost care and respect, whether they're starting new policies or moving on to new adventures, and your feedback reaffirms that commitment. It's been a pleasure working with you, and we're glad our team could make a positive impact during your time with us. And thank you for mentioning our office pups and customer appreciation efforts! We love creating a welcoming and friendly atmosphere for our valued clients. We wish you all the best in your new state, and please know that you’ll always have friends here at Amber’s team. If there's anything more we can do for you, don't hesitate to reach out. Thank you for being a part of our State Farm family!"
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Sean McCarthy

June 28, 2024

5  out of  5
rating by Sean McCarthy
"Jake was incredibly helpful! I appreciate his attentiveness and strong communication."
We responded:
"Thank you, Sean, for your 5-star review! I'm pleased to hear that Jake provided attentive and strong communication. We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future! - Amber Trott - State Farm Insurance Agent, Tacoma, WA"
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David Savage

June 27, 2024

5  out of  5
rating by David Savage
"I generally HATE dealing with insurance matters. Recently our insurance company stopped doing business in Washington so we were forced to find new home and auto coverage. After shopping around I eventually found Amber Trott's agency and serendipitously was connected to Courtney Huckabay. Courtney was knowledgeable, professional, and patient with my questions. She didn't try to oversell me on any products we were not already needing. She was able to find us better coverage at a lower cost than we had been paying. This experience I had dreaded, she turned into a pleasant conversation that ended up saving us money. I never look forward to talking with insurance agents, but if something goes sideways and I need to give them a call, I feel confident I'll be taken care of. Thank you, Courtney and Amber!"
We responded:
"Thank you so much, David, for your thoughtful review. I completely understand how frustrating dealing with insurance matters can be, and I'm glad to hear Courtney was able to make the process easier for you. Finding better coverage at a lower cost is always a win, and I'm pleased we could help you achieve that. Your confidence in our team means a lot to us. If you ever have any more questions or need assistance in the future, please don’t hesitate to reach out. Thanks again for choosing our agency! - Amber Trott - State Farm Insurance Agent, Tacoma, WA"
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Roger Bell

June 20, 2024

5  out of  5
rating by Roger Bell
"Overall great service and customer service!"
We responded:
"Roger, we're pleased to hear you had a great experience with our customer service! Providing exceptional service is our priority, and we're grateful for your positive feedback. If you ever need assistance in the future, feel free to reach out. Amber Trott - State Farm Insurance Agent, Tacoma, WA"
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cheryl tiggs

June 19, 2024

5  out of  5
rating by cheryl tiggs
"Courtney, was great, very knowledgeable, polite, professional and worked up policy that fit our needs. Thank you"
We responded:
"Cheryl, I'm thrilled to hear that Courtney provided you with a policy that perfectly suited your needs! I'm glad you found her knowledgeable, polite, and professional. Thank you for sharing your positive experience with us! - Amber Trott - State Farm Insurance Agent, Tacoma, WA"
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Tyler McDonough

June 19, 2024

4  out of  5
rating by Tyler McDonough
"Friendly staff, but the insurance spikes are getting out of control. My rates have increased $30 a month in the last two years, and every time I’ve needed something it’s not covered or I still pretty much pay the entire cost…"
We responded:
"Tyler, I appreciate your feedback and am glad you find our staff friendly. I understand your concerns about the rate increases and coverage. Please reach out to discuss your policy details further. We're here to assist you with any questions or adjustments you may need. Amber Trott - State Farm Insurance Agent, Tacoma, WA"
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Kamel Jones Jr.

June 13, 2024

5  out of  5
rating by Kamel Jones Jr.
"I recently purchased renters insurance and had the pleasure of working with Courtney. From start to finish, Courtney made the entire experience not just manageable, but truly enjoyable. Her professionalism, knowledge, and attentiveness were exceptional. Courtney guided me through the process with ease, explaining everything thoroughly and addressing all my questions and concerns promptly. What could have been a tedious and confusing task turned into a seamless and efficient process, all thanks to Courtney's expertise and assistance. Her dedication to ensuring I got the right coverage tailored to my needs was evident throughout our interactions. Not only did she make sure I understood the policy details, but she also went above and beyond to make sure I felt confident and secure with my insurance decision. Overall, Courtney's outstanding customer service made the entire experience quick, seamless, and downright awesome. I couldn't be happier with the service she provided, and I would highly recommend her to anyone in need of insurance assistance. Thank you, Courtney, for making this experience stress-free and enjoyable!"
We responded:
"Kamel, Thank you so much for your wonderful feedback! We're thrilled to hear that Courtney provided such exceptional service and made your experience enjoyable and stress-free. We'll be sure to pass along your kind words to her. Your satisfaction is our top priority, and we're here to assist you with any future insurance needs. Thank you for choosing us!"
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Ryan Johnson

June 13, 2024

5  out of  5
rating by Ryan Johnson
"Bonnie was extremely nice and informative on my current plans and changes that have been put into effect. She is very knowledgeable and even helped me learn more about insurance today."
We responded:
"Ryan, I'm thrilled to hear that Bonnie provided you with informative and knowledgeable service regarding your insurance plans. We're pleased to have helped you learn more about insurance today. Please feel free to reach out for any future insurance needs or questions! - Amber Trott - State Farm Insurance Agent, Tacoma, WA"
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Mandy Curry

May 24, 2024

5  out of  5
rating by Mandy Curry
"After having our daughter’s car window replaced the glass company was giving us the runaround and was extremely rude when I tried to get the issue fixed. I put in ONE call to Stacie at Amber Trott State Farm and before an hour has passed, Stacie had it 100% taken care of. She was kind, caring, listened to me, and was ready to help with everything!!! It is times like this is really appreciate all they do for us and am so thankful we have our insurance through them!"
We responded:
"Mandy, we're thrilled to hear that Stacie promptly resolved the issue with your daughter's car window! We're pleased to have been able to assist you efficiently and with care. Thank you for your kind feedback, and we're grateful to have you as a valued policyholder. - Amber Trott - State Farm Insurance Agent, Tacoma, WA"
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stephanie verzola

May 17, 2024

5  out of  5
rating by stephanie verzola
"Jake from State farm his service was on Point! He focus on what we needed, helped us w/any questions and saved us $$. Amazing service! He is right person if your looking for any kind of Insurance. Thank you : Jake"
We responded:
"Stephanie, I'm thrilled you had an amazing experience with Jake! He's truly dedicated to providing outstanding service and finding the best insurance solutions for you. We're grateful for your kind words and look forward to assisting you with any insurance needs in the future! - Amber Trott - State Farm Insurance Agent, Tacoma, WA"
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W01278 FRN

May 7, 2024

5  out of  5
rating by W01278 FRN
"Amber and her team have made my second experience with State Farm much more pleasant than my first and I thank them for all their patience in helping me navigate through past issues!"
We responded:
"Thank you for your 5-star review! I'm pleased to hear that my team and I could make your second experience with State Farm more pleasant. We're grateful for your patience and glad we could help you navigate through past issues. If you need any further assistance, please don't hesitate to reach out. Amber Trott - State Farm Insurance Agent, Tacoma, WA"
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Colton Hotvedt

April 18, 2024

5  out of  5
rating by Colton Hotvedt
"I had the absolute pleasure of working with Stacie. She was knowledgeable, professional, energetic, and very kind. Because of Stacie, we are thrilled to be working with Amber's office for the indefinite future!"
We responded:
"Colton, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Stacie cares a lot about our customers."
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Krista Brown

April 16, 2024

5  out of  5
rating by Krista Brown
"Amber's team is always very responsive with any questions I have. They return all emails and calls VERY promptly. They also answer all of my questions and frustrations with insurance. As frustrating as the insurance system/prices are in WA state- they are calm, patient and very helpful at breaking everything down to something I can understand."
We responded:
"Krista, thank you for the positive review! It makes us incredibly happy to know that we were able to help you with your insurance needs."
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Laura Collins

March 27, 2024

5  out of  5
rating by Laura Collins
"Best experience I’ve ever had dealing with an insurance agent! Kristina was a delight to work with. She is knowledgeable, thorough, and patiently answers any questions that I have."
We responded:
"Wow, thank you for the glowing review, Laura! We are thrilled to hear that Kristina provided you with a top-notch experience. We pride ourselves on our knowledgeable and thorough service, and we appreciate your kind words. We look forward to continuing to provide you with excellent insurance coverage and service. - Amber Trott - State Farm Insurance Agent, Tacoma, WA"
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Alyssa D’Oyen

March 21, 2024

5  out of  5
rating by Alyssa D’Oyen
"Great experience through and through. I'm new to the area and Jake from State Farm (hehe) helped me set up my renters insurance and gave me some really good tips. Stacie was prompt and easy to talk to over email. The whole team seems to work efficiently and professionally. Definitely recommend this office!"
We responded:
"Wow, Alyssa! Thank you for the glowing review of our office and team members, Jake and Stacie. We're happy to hear that you had a great experience setting up your renters insurance and receiving valuable tips. We appreciate your recommendation and look forward to continuing to assist you with your insurance needs. - Amber Trott - State Farm Insurance Agent, Tacoma, WA"
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Nelson P

March 16, 2024

5  out of  5
rating by Nelson P
"I got a referral from my best friend to State Farm, since my auto insurance was high. I talked to Kristina from Amber Trott (State Farm) and told her I would like to compare the prices between State Farm and my previous company. She took her time to compare each policy with me. She also patiently answered all of my questions. At the end, I decide to change my insurance to State Farm. I will refer Amber Trott to my friends if they want to review their insurance policies. I would also like to thank Kristina for her help in the process. Thank you."
We responded:
"Thank you, Nelson, for sharing your positive experience with Kristina at Amber Trott - State Farm. We are thrilled to hear that she provided you with a thorough comparison of policies and patiently answered all your questions. We appreciate your referral and look forward to assisting your friends with reviewing their insurance policies as well. Amber Trott - State Farm Insurance Agent, Tacoma, WA"
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Demi Evans

March 15, 2024

5  out of  5
rating by Demi Evans
"These guys really make it easy for you!!! Very happy to be a customer since I moved to WA with you all being friendly and to the point when it comes to insurance."
We responded:
"Demi, we are thrilled to hear that you find our team friendly and efficient when it comes to insurance. Providing excellent service is our top priority, and we appreciate your kind words. Thank you for choosing us to protect what matters most to you. - Amber Trott - State Farm Insurance Agent, Tacoma, WA"
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Rachel Nguyen

March 8, 2024

5  out of  5
rating by Rachel Nguyen
"Amber was incredibly helpful and kind. She took the time to sit down with me and explain the differences between the Texas and Washington! She also got my new plans created all within 3 business days. 10/10 recommend! Great service!!"
We responded:
"Rachel, we are thrilled to hear about your positive experience with our team! We are delighted to have been able to provide you with excellent service by explaining the differences between Texas and Washington plans and creating your new plans promptly. Thank you for recommending us, and we appreciate your kind words. - Amber Trott - State Farm Insurance Agent, Tacoma, WA"