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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Martell

Martell

December 23, 2025

5  out of  5
rating by Martell
"Courtney helped me find the best price for my auto insurance! She was super helpful and provided multiple options to help me get exactly what I needed 🥳"
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Markus Graves

December 18, 2025

5  out of  5
rating by Markus Graves
"Bonnie is absolutely amazing !! She went way past above and beyond to help me with my auto accident. She was very patient with all of my questions considering it was my first big deal with insurance. She gave me all the necessary information i needed , as well as pointing me in the direction i could go. ill gladly take her help anytime i need it !"
We responded:
"Thank you, Markus! I'm so happy to hear about your positive experience with Bonnie. She truly cares about providing the best support, especially in challenging situations. If you ever need anything else, feel free to reach out!"
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Michael Gebregiorgis

December 11, 2025

5  out of  5
rating by Michael Gebregiorgis
"Navigating insurance can be overwhelming, especially when agents rush to sell you coverage without taking the time to explain things or forget about you once the call ends. Bonnie was a refreshing change. She was easy to talk to, patient, and exceptionally knowledgeable. Bonnie's calm demeanor and thoroughness made every step clear; she followed up as promised and explained every detail about my purchase. I was so impressed that I referred both a friend and my cousin to her. They both ended up buying coverage and thanked me for the introduction! Bonnie truly represented State Farm 100%. Thank you for everything, Bonnie! I will continue to refer customers to you. Mike G"
We responded:
"Thank you, Mike, for sharing your experience! I'm so happy to hear that Bonnie provided such excellent service and made the process clear and comfortable for you. It's wonderful that you felt confident enough to refer your friend and cousin to her. Your trust and recommendations mean a lot to us. If you ever need anything else, feel free to reach out!"
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M Z

December 10, 2025

5  out of  5
rating by M Z
"I have been very pleased with this State Farm Agency. Jake has been very helpful, patient, and knowledgeable every step of the way. I had a lot of questions and wanted to explore various options, Jake made the process fun and educational. It takes us a while to decide switching our insurance coverage due to various reasons, Jake has been very communicative and understanding. He is also responsible in terms of providing quotes and scheduling/keeping appointments with me. I truly appreciate his kindness and support. I feel that we are in good hands having Jake to take care of our insurance."
We responded:
"Thank you for sharing your experience! I'm glad to hear that Jake has been helpful and patient throughout your insurance journey. It's wonderful to know that he made the process enjoyable and informative for you. We appreciate your trust in us and are here to assist with any future needs. Let us know if there's anything else we can do for you!"
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Amber Boyd

December 5, 2025

5  out of  5
rating by Amber Boyd
"They are very nice amd caring"
We responded:
"Amber, thank you for your kind words! I'm happy to know you felt well taken care of by our team. If you ever need anything else, feel free to reach out!"
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MrAnatolyfrolov

December 1, 2025

5  out of  5
rating by MrAnatolyfrolov
"Talked to Bonnie today, very professional, knowledgeable and patient. Everything done professionally. Im a happy customer, got all of my cars covered with the best insurance company out there. I recommend them to every one."
We responded:
"Thank you for sharing your experience! I'm glad to hear that Bonnie provided you with professional and knowledgeable service. It's wonderful to know you're satisfied with your coverage. If you need anything else, feel free to reach out!"
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Tyreece Hunt

November 25, 2025

5  out of  5
rating by Tyreece Hunt
"Very easy to get coverage! Even a referral gift card for bringing my friend to get his business professional liability insurance."
We responded:
"Thank you, Tyreece! I'm happy you found the process easy and enjoyed the referral gift card. We appreciate your support and are here if you need anything else!"
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Kevin DeLoach

November 13, 2025

5  out of  5
rating by Kevin DeLoach
"Exceptional customer service for the last seven years. Amber and her staff have handled the many changes in my policies and changes with State Farm with grace and integrity that I don’t get from any other insurance company. They go the extra mile to explain everything and give me the opportunity to make the best decision going forward. Ps. Shout out to Bonnie for going the extra mile to make the adjustments to my policy within the billing cycle 😊🙏🏽"
We responded:
"Thank you, Kevin, for your wonderful feedback! I'm happy to know that our team has consistently provided you with exceptional service over the years. We always strive to ensure you have all the information you need to make informed decisions. If there's anything else we can assist you with, feel free to reach out anytime!"
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Jill Robinson

October 30, 2025

5  out of  5
rating by Jill Robinson
"We had an unknown water leak in the basement of our house, that caused water damage. I was panicked that this was going to be a huge exspense that we cannot afford right now. I called Bonnie at Amber Trott State Farm. She was so kind, reassuring, and honest! She talked me through the process of potentially filing a claim, or not, and gave me the ph# for PuroClean (they were amazing!) I called back a week later and she remembered me! Thank you for helping!"
We responded:
"Thank you, Jill, for sharing your experience! I'm happy to hear that Bonnie was able to assist you during such a stressful time. It's wonderful that you found her guidance helpful. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Larry Bymers

September 27, 2025

5  out of  5
rating by Larry Bymers
"I added my daughter to my insurance which I thought might put me in the poor house with her being a new driver at 16 but Alex got me a great deal and he worked and worked to get my bill down where it was manageable for me so thank you State Farm you guys and gals are dope"
We responded:
"Thank you so much for the awesome review! I’m so glad to hear that Alex took great care of you!"
Profile photo of Jules Dean

Jules Dean

September 25, 2025

5  out of  5
rating by Jules Dean
"Courtney was extremely friendly and helpful, and made me feel very comfortable getting insurance with this agent."
We responded:
"Thank you, Jules! I'm happy to hear that Courtney made your experience comfortable and enjoyable. We appreciate your feedback and are here for any future insurance needs you might have. Let us know if there's anything else we can assist you with!"
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Christine

September 24, 2025

5  out of  5
rating by Christine
"This office has excellent service, and everyone who works there goes above and beyond to make sure their customers are happy and understand what they're getting with their insurance. I also spoke to Courtney, and she was friendly and helped me with all my questions and concerns."
We responded:
"Thank you for your wonderful feedback, Christine! I'm happy to hear that our team, especially Courtney, was able to assist you effectively and make sure you felt informed and satisfied with your insurance. We’re committed to providing excellent service and are always here to help with any future questions or needs. Thanks for choosing us!"
Profile photo of Bree Thomas

Bree Thomas

September 23, 2025

5  out of  5
rating by Bree Thomas
"Bonnie was super kind and helped me sort everything out with low stress"
We responded:
"Thank you, Bree! I'm happy to know that Bonnie was able to assist you with such kindness and ease. Our team is dedicated to making your experience as smooth as possible. If you need anything else, feel free to reach out!"
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John Mullins

September 8, 2025

5  out of  5
rating by John Mullins
"Amber Trott and Team at State Farm saved me over 100 dollars a month. They are the best in the great Northwest!"
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Ethel Robinson

August 22, 2025

5  out of  5
rating by Ethel Robinson
"I have always had a good rapport with the staff. Very helpful and informative. I recommend Amber Trott INS. Agency. Reputable. She took over my original agent and has done a great job. I moving from WA, and is sad I have to find an agent in the state I'm moving to. Will miss her and the staff."
We responded:
"Thank you, Ethel, for your kind words! I'm so happy to hear about your positive experiences with our team. We’ll certainly miss having you as part of our community. If you ever need assistance in the future, feel free to reach out. Safe travels with your move!"
Profile photo of Schuyler Cole

Schuyler Cole

August 22, 2025

5  out of  5
rating by Schuyler Cole
"Amazing and timely customer service. Bonnie helped to explain each coverage option so that I knew which decisions to make regarding my auto policy. Would definitely recommend!"
We responded:
"Thank you, Schuyler! I'm happy you had a great experience with our customer service. Bonnie is fantastic at making sure everything is clear and understandable. We appreciate your recommendation! If you need anything else, feel free to reach out."
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Dale L.

August 22, 2025

5  out of  5
rating by Dale L.
"BRAVO!!!! It was a wonderful experience working with both Stacie and Jake. Jake took time to explain all my coverages so I could understand. Both were friendly and helpful and caring. Great job to you both. Thank you. 😊"
We responded:
"Dale, thank you for your enthusiastic feedback! I'm happy to hear that Stacie and Jake made your experience so positive. They truly care about providing clear and friendly service. If you have any more questions or need assistance, feel free to reach out anytime!"
Profile photo of Riley Skyfrost (Ri)

Riley Skyfrost (Ri)

August 17, 2025

5  out of  5
rating by Riley Skyfrost (Ri)
"Went into the Good Neighbor Wearhouse and found Jacob! Thank you friend 🩷 you made the insurance process easy to understand and fun to do. I would highly recommend. PS... This is not the Jake, from State farm, that you're looking for 😉🤣"
We responded:
"Thank you, Riley! I'm so happy to hear that Jacob made your experience enjoyable and easy to understand. We appreciate your recommendation and your sense of humor! If you need anything else, feel free to reach out."
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J & J Katz

August 14, 2025

5  out of  5
rating by J & J Katz
"We raised our kiddo in the neighborhood with this agency, and finally becoming clients was the best move ever made! :-) The ads are all true, like good neighbors, State Farm has always been there and is going to keep hold of my family for the foreseeable future 😁✌️"
We responded:
"Thank you, J & J Katz! I'm so happy to hear that joining our State Farm family has been such a positive experience for you. It's wonderful to know that our commitment to being there for you and your family has made a difference. Let us know if there's anything else we can do for you!"
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Daniel Carleton

August 11, 2025

5  out of  5
rating by Daniel Carleton
"Very easy to work with and got me what I needed."
We responded:
"Thanks for your review, Daniel! I'm glad the process was easy for you and you got what you needed. If you have more questions or need help, just contact us anytime. Thanks for choosing us!"
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anita ki

August 7, 2025

5  out of  5
rating by anita ki
"Bonnie is professional,she goes above and beyond to help her customers. She got the best auto/ home insurance deals around here. Recommended 100%"
We responded:
"Thank you, Anita! I'm happy to hear that Bonnie's dedication and professionalism made such a positive impact. It's wonderful to know you found great deals on your auto and home insurance. If you ever need anything else, feel free to reach out!"
Profile photo of Kevin Nguyen

Kevin Nguyen

August 5, 2025

5  out of  5
rating by Kevin Nguyen
"I spoke with Jacob and Bonnie. They are very kind, easy to talk, and good service"
We responded:
"Kevin, thank you for your feedback! I'm happy to hear that Jacob and Bonnie provided you with such a positive experience. Our team is dedicated to offering excellent service, and your kind words mean a lot. If you need anything else, feel free to reach out!"
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Liane Minckler

August 5, 2025

5  out of  5
rating by Liane Minckler
"These ladies are always on top of it! Every time I need to update or change my policy, the turnaround time is fast and accurate. Stacie Albitz specifically has been extremely helpful and is always pleasant and friendly. She answers any questions you have and knows exactly how to help. Great group!"
We responded:
"Thank you, Liane! I'm happy to hear that our team, especially Stacie, has been able to assist you efficiently and with a friendly touch. We take pride in providing quick and accurate service for all your policy needs. If there's anything else we can do for you, just let us know!"
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Alexandra Lavorato

July 31, 2025

5  out of  5
rating by Alexandra Lavorato
"I love this office. They are always so helpful and kind. I have dealt with many things through them and they have always made it easy. They always talk me though everything and get back to me promptly. Recommend them to anyone!"
We responded:
"Thank you so much, Alexandra! We are so fortunate to have Courtney on our team, and glad she was able to help provide you a great experience! ❤️"
Profile photo of Ma Ra S

Ma Ra S

July 31, 2025

5  out of  5
rating by Ma Ra S
"Jacob Pugh is the GOAT for insurance support!!! Come over for a glizzy guzzle and s’mores this weekend! We will absolutely hook you up! On the house! Thank you for treating us right!"
We responded:
"Thank you for your enthusiastic review! I'm delighted to hear that Jacob provided exceptional support. Your invitation sounds like a fun time, and we truly appreciate your kindness. Let us know if there's anything else we can do for you!"