Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Meredith Dillman

Meredith Dillman

November 15, 2024

5  out of  5
rating by Meredith Dillman
"Courtney set up a starter life policy for me and bundled it with my car. She was easy to work with and took the time to make sure I understood what I was setting up. I would highly recommend this agency"
We responded:
"Meredith, thank you for your wonderful review! I'm glad to hear that Courtney was able to set up your starter life policy and bundle it with your auto insurance. It's great that she made the process easy and took the time to ensure you understood everything. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, our office is here to help! - Amber Trott - State Farm Insurance Agent, Tacoma, WA"
Profile photo of Jacob Pugh

Jacob Pugh

November 14, 2024

5  out of  5
rating by Jacob Pugh
"Courtney Dillman was such a pleasure to work with while switching my insurance policy to State Farm. Not only was she was very welcoming, professional, and efficient, but she was relatable. She took the time to break down the different parts of my coverage to the most practical level. I ended up getting double the coverage for half the cost of my previous insurance carrier. She also offered to call my previous insurance company with me to cancel that policy. Everything was done electronically and over the phone. The service was top notch. I can't recommend the Amber Trott Agency enough. You can tell that everyone there loves their job."
We responded:
"Thank you so much for such an incredible review! We are so grateful to have you as our customer and look forward to taking great care of your protection!"
Profile photo of Alexandre Beltran

Alexandre Beltran

November 14, 2024

5  out of  5
rating by Alexandre Beltran
"Amber and her team were really professional and knowledgeable the whole time. Highly recommended 👍"
We responded:
"Thank you, Alexandre! I'm glad you found our team professional and knowledgeable. We truly appreciate your recommendation and are always here to assist with any future needs. - Amber Trott - State Farm Insurance Agent, Tacoma, WA"
Profile photo of Aura Mae

Aura Mae

November 14, 2024

5  out of  5
rating by Aura Mae
"They spent a lot of time really explaining our options. I felt like we made an informed choice because they stayed with it until we really understood."
We responded:
"Aura Mae, thank you for your wonderful review! I'm glad our team could take the time to thoroughly explain your options, ensuring you felt confident in your decision. It's important to us that our customers make informed choices. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Amber Trott - State Farm Insurance Agent, Tacoma, WA"
Profile photo of Bridgett Steveson

Bridgett Steveson

November 13, 2024

5  out of  5
rating by Bridgett Steveson
"Jake went above and beyond to get me the best rate on auto insurance possible. He made shopping for coverage so easy and stress free."
We responded:
"Hi Bridgett, Jake's dedication to finding you the best rate on auto insurance is truly commendable. I'm glad he made the process easy and stress-free for you. Your satisfaction is our priority, and we appreciate your positive feedback. If you need any further assistance, don't hesitate to reach out. - Amber Trott - State Farm Insurance Agent, Tacoma, WA"
Profile photo of Caldwell Huckabay

Caldwell Huckabay

November 13, 2024

5  out of  5
rating by Caldwell Huckabay
"Courtney took wonderful care of us. I couldn’t recommend her more highly!"
We responded:
"Hi Caldwell, Courtney is truly an asset to our team, and I'm happy she provided you with such excellent care. Your high recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Amber Trott - State Farm Insurance Agent, Tacoma, WA"
Profile photo of Caldwell Huckabay

Caldwell Huckabay

November 13, 2024

5  out of  5
rating by Caldwell Huckabay
"Amber’s office exceeds all expectations. Courtney bundled cars, home, and life insurance for a rate better than usaa. I really feel that my family is protected thanks to State Farm."
We responded:
"Thank you so much for your review-we strive to always provide incredible customer service and are grateful for the opportunity to serve our local military families! It was our pleasure to help take care of setting up your income protection and have you gain that peace of mind. -Amber Trott State Farm"
Profile photo of Jayleigh Ryan

Jayleigh Ryan

November 13, 2024

5  out of  5
rating by Jayleigh Ryan
"Courtney is the absolute best!!! Got me all set up and was extremely easy to work with. Such a pleasure"
We responded:
"Jayleigh, thank you for your wonderful review! I'm happy to hear that Courtney made the process easy and enjoyable for you. We're grateful to have her on our team, and it's great to know she provided such excellent service. If you need any further assistance, don't hesitate to reach out. - Amber Trott - State Farm Insurance Agent, Tacoma, WA"
Profile photo of Nicki Michaels

Nicki Michaels

November 13, 2024

5  out of  5
rating by Nicki Michaels
"I would highly recommend this agency. I never thought I could afford life insurance until i talked with these guys!"
We responded:
"Nicki, thank you so much for your wonderful review! I'm glad we could help you find an affordable life insurance plan. It's always our goal to make sure everyone has access to the coverage they need. If you have any other questions or need further assistance, feel free to reach out anytime. - Amber Trott - State Farm Insurance Agent, Tacoma, WA"
Profile photo of Kristie C

Kristie C

November 13, 2024

5  out of  5
rating by Kristie C
"I am moving out of state and Courtney helped me to transfer all of my existing State Farm policies from another state. She was extremely professional, knowledgeable and took the time to listen to understand my needs. Moving from a different state and changing insurance policies are a headache but Courtney made the process so easy and stress-free. She genuinely cared about finding the best solutions for me and provided me with various quotes so I could make informed financial decisions. Her attention to detail was amazing and even found an important benefit missing from a previous policy. I am glad I have reached out to her team and highly recommend them to anyone."
We responded:
"Kristie, thank you for sharing your experience! I'm glad Courtney could assist with your move and make the transition of your insurance policies smooth and stress-free. It's wonderful to know she provided you with various quotes and identified an important benefit that was missing from your previous policy. We appreciate your recommendation and are here to help with any further insurance needs. - Amber Trott - State Farm Insurance Agent, Tacoma, WA"
Profile photo of Annie Lee

Annie Lee

November 13, 2024

5  out of  5
rating by Annie Lee
"Love working with Amber for all my insurance needs."
We responded:
"Annie, I'm so glad to hear that you're happy with the service our office provides for your insurance needs. Your satisfaction is our top priority, and it's wonderful to know that you enjoy working with us. If you ever have any questions or need further assistance, we're always here to help! - Amber Trott - State Farm Insurance Agent, Tacoma, WA"
Profile photo of UCF

UCF

October 30, 2024

5  out of  5
rating by UCF
"I’ve insured 3 cars with them and it was always a very easy process. They are amazing at what they do and the customer service is top tier"
We responded:
"Thank you for your wonderful review! I'm happy to know that insuring your three cars with us has been such an easy process. Our team takes pride in providing top-tier customer service, and it's great to see that reflected in your experience. If you ever need anything else, we're here to help! - Amber Trott - State Farm Insurance Agent, Tacoma, WA"
Profile photo of Courtney Huckabay

Courtney Huckabay

October 8, 2024

5  out of  5
rating by Courtney Huckabay
"Stacie helped me with my glass claim and literally took care of everything. She was so quick and then immediately sent me a text message follow up with the information I needed. So impressed by her services."
We responded:
"Courtney, thank you for sharing your experience! I'm glad Stacie could assist you with your glass claim so efficiently and provide the follow-up information you needed. We appreciate your kind words and are always here to help with any future needs. - Amber Trott - State Farm Insurance Agent, Tacoma, WA"
Profile photo of Jasmine S

Jasmine S

October 5, 2024

5  out of  5
rating by Jasmine S
"I did a lot of shopping around for renters insurance 4+ years ago when me and my boyfriend got our own place! Amber & her team are so kind, very helpful, easy to get ahold of, do what they say, and always know how to help! I just moved and they made the experience really easy, fast, & recommending something I never heard of but needed so I added it on! This is my 3rd place being under them and i couldn't be happier with the service/team! Thanks for everything!"
We responded:
"Thank you so much, Jasmine! Love having you as a customer!"
Profile photo of Sam Yousef

Sam Yousef

September 28, 2024

5  out of  5
rating by Sam Yousef
"Amber was really helpful for getting me an easy and quick quote for my car, which I ended up buying immediately. Highly recommend for her professionalism and good quality. Thx amber,"
We responded:
"Sam, thank you so much for your kind words! I'm glad we could assist you with a quick and easy auto insurance quote. Your recommendation means a lot, and I'm happy you found our service professional and of good quality. If you have any future needs or questions, feel free to reach out anytime. - Amber Trott - State Farm Insurance Agent, Tacoma, WA"
Profile photo of Aodhàn Crawford

Aodhàn Crawford

September 13, 2024

5  out of  5
rating by Aodhàn Crawford
"Prob the best state farm to go to I had a very specific and complicated policy, Jake navigated it perfectly and has really made sure that I am covered. It’s always important to remember the small businesses are the way to go and important to support and when it comes to choosing insurance, it’s places like this that remind you of that."
We responded:
"Aodhàn, Thank you for your wonderful review! I'm glad Jake could navigate your specific and complicated policy so effectively. It's great to know that you feel well-covered and supported by our office. We truly appreciate your support for small businesses like ours. If you have any further questions or need assistance, we're here to help! - Amber Trott - State Farm Insurance Agent, Tacoma, WA"
Profile photo of Maddy Burton

Maddy Burton

August 30, 2024

5  out of  5
rating by Maddy Burton
"Courtney recently helped us purchase home, auto and life insurance. We did not feel pressured or "sold" on anything, but well informed and empowered to make the best decision for our family. Courtney added immeasurable value to our experience. We cannot not recommend this company enough. Thanks so much, Courtney and team!"
We responded:
"Courtney and the team are grateful for your kind words, Maddy. I'm happy to know you felt informed and empowered in your decisions regarding home, auto, and life insurance. Your recommendation means a lot to us. If you need any further assistance, please don't hesitate to reach out. - Amber Trott - State Farm Insurance Agent, Tacoma, WA"
Profile photo of Mobeus Mobeus

Mobeus Mobeus

July 29, 2024

5  out of  5
rating by Mobeus Mobeus
"Courtney was a pleasure to work with. Her knowledge, expertise and friendly demeanor made my experience with State Farm A+! Definitely recommend her! Thx Courtney!!!"
We responded:
"Thanks, Mobeus, for the awesome review! I'm so glad to hear that Courtney made your experience with us A+! Her knowledge and friendly demeanor are truly top-notch. We'll pass on your thanks to her. If you ever need anything else, we're here for you! - Amber Trott - State Farm Insurance Agent, Tacoma, WA"
Profile photo of terry flores

terry flores

July 18, 2024

5  out of  5
rating by terry flores
"What an amazing team, their service goes above an and beyond any of my expectation's. Courtney took the time and patience to answer all my questions and truly cared about what is best for my family. The Amber Trott office is top notch! Thank you! Terry Flores"
We responded:
"Thank you so much for your wonderful review, Terry!!! We're ecstatic that our team, especially Courtney, could provide you with exceptional service and care for your family's needs. Your satisfaction is our top priority, and we're grateful for your kind feedback. - Amber Trott - State Farm Insurance Agent, Tacoma, WA"
Profile photo of Taylor Knoth

Taylor Knoth

July 17, 2024

5  out of  5
rating by Taylor Knoth
"Stacie is always informative and helpful when I have questions or need to make changes to my policies. I appreciate her knowledge and patience!"
We responded:
"Hi Taylor, thank you so much for your kind words! I'm glad to hear that Stacie has been informative and helpful with your questions and policy changes. We truly appreciate her knowledge and patience as well! If you need any further assistance, feel free to reach out anytime! - Amber Trott - State Farm Insurance Agent, Tacoma, WA"
Profile photo of Wayne

Wayne

July 10, 2024

5  out of  5
rating by Wayne
"Our meeting with Bonnie was both pleasant and productive. Transitioning from working full-time to retirement in addition to moving from the east coast to Tacoma is very stressful. Bonnie helped ease that stress with regards to updating all of our policies in real-time as well as answering our numerous questions. Thank you Bonnie!"
We responded:
"Wayne, thank you for your kind feedback! Bonnie will be delighted to know she helped ease the stress of your big transition to retirement and your move to Tacoma. We understand how important it is to address your insurance needs and concerns, and we're grateful she could provide real-time updates and answer your questions. Your trust means a lot to us, and we're here to support you with any complex insurance needs and help you achieve overall cost savings. - Amber Trott - State Farm Insurance Agent"
Profile photo of Paalyn Hunt

Paalyn Hunt

July 2, 2024

5  out of  5
rating by Paalyn Hunt
"We have been with Amber and her team for a couple of years now and they have been nothing short of extraordinary. We haven't had to file a claim, thankfully, but we did have them quote out our new business ventures and several other things, and they were always so kind, patient, and willing to assist! Even now as we move out of state, Stacie has been pivotal in making sure our policy transfers to the new state without a hitch. I believe the true colors of a business can be seen in how they treat people who are discontinuing their services, and in this light, Amber's team is truly gold. Stacie has gone above and beyond, even researching new agents to assist us where we are moving, to make sure the transition is smooth for us. We would stay with this team forever if we weren't moving out of state. Also, as a side note, if you live near their office, they have the cutest dogs in the office with them and they often do customer appreciation gifts. I know in the past they've done mugs, boxes of girl scout cookies, and more. These folks really know how to show their appreciation for their customers!"
We responded:
"Paalyn, Thank you so much for your heartfelt review! We are delighted to hear that our team has been able to assist you with your insurance needs and provide exceptional service. Your kind words mean the world to us, and it's wonderful to know that Stacie could help ensure a seamless transition for your move out of state. We strive to treat our customers with the utmost care and respect, whether they're starting new policies or moving on to new adventures, and your feedback reaffirms that commitment. It's been a pleasure working with you, and we're glad our team could make a positive impact during your time with us. And thank you for mentioning our office pups and customer appreciation efforts! We love creating a welcoming and friendly atmosphere for our valued clients. We wish you all the best in your new state, and please know that you’ll always have friends here at Amber’s team. If there's anything more we can do for you, don't hesitate to reach out. Thank you for being a part of our State Farm family!"
Profile photo of Sean McCarthy

Sean McCarthy

June 28, 2024

5  out of  5
rating by Sean McCarthy
"Jake was incredibly helpful! I appreciate his attentiveness and strong communication."
We responded:
"Thank you, Sean, for your 5-star review! I'm pleased to hear that Jake provided attentive and strong communication. We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future! - Amber Trott - State Farm Insurance Agent, Tacoma, WA"
Profile photo of David Savage

David Savage

June 27, 2024

5  out of  5
rating by David Savage
"I generally HATE dealing with insurance matters. Recently our insurance company stopped doing business in Washington so we were forced to find new home and auto coverage. After shopping around I eventually found Amber Trott's agency and serendipitously was connected to Courtney Huckabay. Courtney was knowledgeable, professional, and patient with my questions. She didn't try to oversell me on any products we were not already needing. She was able to find us better coverage at a lower cost than we had been paying. This experience I had dreaded, she turned into a pleasant conversation that ended up saving us money. I never look forward to talking with insurance agents, but if something goes sideways and I need to give them a call, I feel confident I'll be taken care of. Thank you, Courtney and Amber!"
We responded:
"Thank you so much, David, for your thoughtful review. I completely understand how frustrating dealing with insurance matters can be, and I'm glad to hear Courtney was able to make the process easier for you. Finding better coverage at a lower cost is always a win, and I'm pleased we could help you achieve that. Your confidence in our team means a lot to us. If you ever have any more questions or need assistance in the future, please don’t hesitate to reach out. Thanks again for choosing our agency! - Amber Trott - State Farm Insurance Agent, Tacoma, WA"
Profile photo of Roger Bell

Roger Bell

June 20, 2024

5  out of  5
rating by Roger Bell
"Overall great service and customer service!"
We responded:
"Roger, we're pleased to hear you had a great experience with our customer service! Providing exceptional service is our priority, and we're grateful for your positive feedback. If you ever need assistance in the future, feel free to reach out. Amber Trott - State Farm Insurance Agent, Tacoma, WA"