State Farm® Insurance Agent Amber Trott
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kevin Nguyen
August 5, 2025
5
out of
5
rating by Kevin Nguyen
"I spoke with Jacob and Bonnie. They are very kind, easy to talk, and good service"
Liane Minckler
August 5, 2025
5
out of
5
rating by Liane Minckler
"These ladies are always on top of it! Every time I need to update or change my policy, the turnaround time is fast and accurate. Stacie Albitz specifically has been extremely helpful and is always pleasant and friendly. She answers any questions you have and knows exactly how to help. Great group!"
Alexandra Lavorato
July 31, 2025
5
out of
5
rating by Alexandra Lavorato
"I love this office. They are always so helpful and kind. I have dealt with many things through them and they have always made it easy. They always talk me though everything and get back to me promptly. Recommend them to anyone!"
We responded:
"Thank you so much, Alexandra! We are so fortunate to have Courtney on our team, and glad she was able to help provide you a great experience! ❤️"
Ma Ra S
July 31, 2025
5
out of
5
rating by Ma Ra S
"Jacob Pugh is the GOAT for insurance support!!! Come over for a glizzy guzzle and s’mores this weekend! We will absolutely hook you up! On the house! Thank you for treating us right!"
We responded:
"Thank you for your enthusiastic review! I'm delighted to hear that Jacob provided exceptional support. Your invitation sounds like a fun time, and we truly appreciate your kindness. Let us know if there's anything else we can do for you!"
Kellie Roberts
July 31, 2025
5
out of
5
rating by Kellie Roberts
"Everyone at State Farm has been amazing at this location. When we got in a car accident, they were so helpful and kind. They answer any questions that we had at a timely manner and checked in with us."
We responded:
"Thank you, Kellie! I'm happy to hear that our team was able to assist you during such a stressful time. We always aim to provide timely and caring support. If you have any more questions or need further assistance, feel free to reach out. Thanks for choosing us!"
Emily Chadwick
July 30, 2025
5
out of
5
rating by Emily Chadwick
"Courtney is incredibly helpful and so easy to work with! She got my rates down HUNDREDS of dollars compared to the quotes I was getting from other insurance companies. Such a good switch!"
We responded:
"Emily, thank you for sharing your experience! I'm happy to hear that Courtney was able to assist you and make such a positive impact on your rates. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Wayne
July 19, 2025
5
out of
5
rating by Wayne
"I had an excellent interaction with Courtney. She addressed all of my questions with clear and informative answers. Courtney also recommended a change to my auto insurance coverage that reduced the premium. She took care of everything over the phone with a professional and pleasant mannerism. I'm very happy to have selected Amber Trott and her team as my insurance provider since relocating to the PNW from the East Coast."
We responded:
"Wayne, thank you for your kind feedback! Bonnie will be delighted to know she helped ease the stress of your big transition to retirement and your move to Tacoma. We understand how important it is to address your insurance needs and concerns, and we're grateful she could provide real-time updates and answer your questions. Your trust means a lot to us, and we're here to support you with any complex insurance needs and help you achieve overall cost savings. - Amber Trott - State Farm Insurance Agent"
beauty Konise
July 9, 2025
5
out of
5
rating by beauty Konise
"I first spoke with Stacie who was really kind and patient in getting my information. She then advised me that someone would be reaching back out shortly to help with a quote. The agent Courtney who called back was an absolute pleasure. She went above and beyond to help me find the best coverage for both my home and auto insurance, and made the entire process smooth and stress free. Her deep knowledge, attention to detail, and genuine care really stood out. She also took the time to explain all my options clearly, answered every question I had and made sure I felt confident in my decisions. I never felt rushed or pressured, just supported by someone who truly had my best interest in mind. It’s rare to find this level of service these days, and I’m incredibly grateful. If you’re looking for someone who is knowledgeable, and committed to getting you the best protection possible and options to save money, I highly recommend Courtney. 😊"
We responded:
"Thank you for sharing your experience, Beauty! I'm so happy to hear that Courtney provided such exceptional service. It's wonderful to know that Courtney's dedication and expertise made a positive impact on your insurance journey. We strive to offer this level of care and support to all our customers. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Chad Barnett
July 9, 2025
5
out of
5
rating by Chad Barnett
"Love this office! Stacie, Courtney and Amber are wonderful people and so helpful."
We responded:
"Thank you, Chad! I'm happy to hear that you had such a positive experience with me, Stacie & Courtney. We appreciate your kind words and are always here to help with your insurance needs. Let us know if there's anything else we can do for you!"
Taleah Hudson
July 8, 2025
5
out of
5
rating by Taleah Hudson
"Jake was incredibly helpful and knowledgeable. He taught me a lot of things I never knew before about insurance. Definitely recommend this place!"
We responded:
"Thank you, Taleah! I'm happy to hear that Jake was able to provide you with valuable insights about insurance. We appreciate your recommendation and are here to help with any questions you might have in the future. Thanks for choosing us!"
Rama Ndiaye
June 9, 2025
5
out of
5
rating by Rama Ndiaye
"I absolutely love my agents at State Farm Insurance. Stacie has been beyond accommodating and when it was time to make some changes to my policy she took time to explain and guide me through the process. I highly recommend Amber Trott and their team. Thank you for your continued support and help."
We responded:
"Thank you, Rama! I'm so happy to hear that Stacie was able to assist you with your policy changes and provide the guidance you needed. Your recommendation means a lot to us, and we're grateful for your support. If you ever need anything else, feel free to reach out!"
Jeanette Clough
June 5, 2025
5
out of
5
rating by Jeanette Clough
"This place has been wonderful to me and my boyfriend. I will keep continuing using my favorite place State Farm insurance. 🥰🥰"
We responded:
"Thank you, Jeanette! I'm so happy to hear that you and your boyfriend have had such a positive experience with us. Your continued trust means a lot. If there's anything more we can do for you, just let us know!"
Brenda Anderson
June 4, 2025
5
out of
5
rating by Brenda Anderson
"Bonnie is great! Quick to respond and answer questions."
We responded:
"Thank you for your review, Brenda! I'm happy to hear that Bonnie was quick to respond and assist with your questions. Our team is dedicated to providing excellent service, and your feedback means a lot to us."
A Wright
May 30, 2025
5
out of
5
rating by A Wright
"State Farm has been there forever. They are reliable and that is worth everything. The customer service is always pleasant and courteous and the rates are fair. I have a peaceful mind knowing that I'm with State Farm. Amber Trott Branch looks to see if there are any new discounts that they can apply and my insurance actually went down instead of up! Thank you so very much!"
We responded:
"Thank you, A Wright, for sharing your experience! I'm glad to know that our reliable service and fair rates bring you security. Our team is committed to providing pleasant and courteous customer service. If you ever have any questions, feel free to reach out."
Alexis Ball
May 16, 2025
5
out of
5
rating by Alexis Ball
"We recently had the pleasure of working with Courtney at State Farm, and I cannot express how grateful we are for her exceptional service! After a frustrating experience with GEICO, we were transferred to four different people and jumped around in circles, but Courtney took charge and ended that nonsense. Not only did she guide us through the cancellation, but she cut our bill in HALF & with a better policy, too. Courtney made the entire process seamless and stress-free. She was incredibly sweet, patient, and understanding. She took the time to answer all of our questions, explained everything in detail, and made sure we felt comfortable with our insurance decisions. Her knowledge and dedication to customer service truly set her apart. If you’re looking for an insurance agent who genuinely cares about her clients, I highly recommend Amber Trott’s team at State Farm. Thank you for turning a stressful situation into a positive experience <3"
We responded:
"Thank you so much, Alexis, for sharing your experience! I'm delighted to hear that Courtney was able to provide such exceptional service and turn a challenging situation into a positive one. Her dedication to guiding you through the process and ensuring you felt comfortable with your decisions truly reflects our commitment to customer care. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!"
Deborah Rose
May 13, 2025
5
out of
5
rating by Deborah Rose
"Such an amazing team, this is the office and company you want on your side during the best and worst times!"
We responded:
"Thank you, Deborah, for your wonderful feedback! I'm glad to know that you feel supported by our team during all times. We're here to assist you whenever you need us. Don't hesitate to reach out for any future needs or questions!"
Donald Miller
May 13, 2025
5
out of
5
rating by Donald Miller
"Bonnie was great today"
We responded:
"Thank you, Donald! I'm glad to hear that Bonnie provided you with great service today."
Matt Bracher
May 12, 2025
5
out of
5
rating by Matt Bracher
"When I moved from Washington to Oregon, I was delighted to learn that Amber's office is licensed in Oregon and my insurance agent would be unchanged. Her team worked me through the slight differences in the requirements between the states, and we updated my policy. Always impressed by her and her team."
We responded:
"Thank you, Matt, for sharing your experience! I'm glad we could assist with your move and ensure a seamless transition for your insurance needs. It's wonderful to know that our team was able to guide you through the differences in state requirements and update your policy accordingly. We're always here to help, so feel free to reach out if you have any questions or need further assistance!"
Dylan C
May 7, 2025
5
out of
5
rating by Dylan C
"Extremely helpful group! Made getting insurance quick and easy. Two phone calls and I was all set, and at a lower rate than most other competitors."
We responded:
"Thank you, Dylan! I’m happy to know that our team made the process of getting insurance quick and easy for you. It’s great to hear that we could offer you a competitive rate. If you have any more questions or need support in the future, feel free to reach out!"
Mohit Sheera
May 5, 2025
5
out of
5
rating by Mohit Sheera
"Firstly, Bonnie Rose at State Farm advised me on the right additional coverages that I needed for the rentals, when my car got rear ended and had to temporarily switch to rentals for a couple weeks. Secondly, her suggestion for Umbrella coverage was great. It took her several conversations to convince me, and explain me with clarity its benefit for me. I am so grateful that she had the patience to convince me."
We responded:
"Thank you, Mohit, for sharing your experience! I'm happy to hear that Bonnie Rose was able to guide you through the process and provide valuable advice on your insurance needs. Her dedication and patience truly make a difference. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
Demi Evans
May 5, 2025
5
out of
5
rating by Demi Evans
"These guys really make it easy for you!!! Very happy to be a customer since I moved to WA with you all being friendly and to the point when it comes to insurance."
We responded:
"Demi, we are thrilled to hear that you find our team friendly and efficient when it comes to insurance. Providing excellent service is our top priority, and we appreciate your kind words. Thank you for choosing us to protect what matters most to you. - Amber Trott - State Farm Insurance Agent, Tacoma, WA"
Brandon Ashford-Whitfield
May 2, 2025
5
out of
5
rating by Brandon Ashford-Whitfield
"The customer service is excellent!"
We responded:
"Thank you, Brandon, for your wonderful feedback! I'm happy to know that you found our customer service excellent. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Vince Ynzunza
April 30, 2025
5
out of
5
rating by Vince Ynzunza
"Courtney was very helpful and trustworthy! Like talking to a knowledgeable friend 😎"
We responded:
"Thank you, Vince, for sharing your experience! I'm glad to hear that Courtney was able to assist you in such a friendly and knowledgeable manner. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Akebia Quinata
April 29, 2025
5
out of
5
rating by Akebia Quinata
"Jake was great and I am very thankful I went in and talk to him instead of going online. He helped me save much more money than I would have on my new plan. Quick, respectful and very professional."
We responded:
"Thank you, Akebia, for sharing your experience! I'm glad Jake was able to assist you in person and help you save on your new plan. It's wonderful to know that his quick and professional service made a difference. If you have any more questions or need further assistance, feel free to reach out anytime!"
Kim
April 28, 2025
5
out of
5
rating by Kim
"Having Amber Trott’s agency behind us has been so helpful. They are always reviewing my insurance coverages with me, looking for ways to save, providing options and advice. Recently we had an accident and they walked us through step by step, even reaching out to State Farm to fix an error, so I didn’t have to. The customer service is top notch and I appreciate it! Hands down best insurance agency!"
We responded:
"Thank you, Kim! I'm glad to know that our efforts in reviewing your insurance coverages and providing guidance have been beneficial. It's wonderful to hear that our team could assist you during your recent accident and resolve the issue with State Farm on your behalf. Your appreciation for our customer service means a lot. If you ever need further assistance or have any questions, please feel free to reach out."